Reservation policies

Guarantee Policy:
To guarantee a reservation a one night deposit by a credit card is required.

Cancellation Policy:
Must cancel 48 hours prior to arrival date, in order to avoid fee charges.

No Show Policy:
If No Show occurs, a one night stay fee will be charged.

Extra Person Policy:
Extra person charge is for $ 35 USD per extra person in room.

Children Policy:
Children under 12 can share the room with 2 adults. Kids over 12 will be charged as adults.

Pets Policy:
Oasis is a pet friendly hotel. Pet fee $ 10 USD.

Oversold Policy:
In case the Hotel is oversold and cannot offer you the contracted service, to the client with a reservation from Internet Power, the Hotel by its own count will find adequate alternatives to supply the service contracted, that will meet or give better service than the original benefits contracted

The hotel will pay a one night stay plus taxes at a similar Hotel.

The guest will be transported by the hotel to the new hotel.

The guest will be permitted at least one phone call to his house or office.

Warranty Policy:
To guarantee the reservation a deposit by credit card is required.

Cancellation Policy:
Cancel 48 hours before arrival date to avoid charges.

No Arrival Policy:
In case of No Arrival, one night will be charged.

Extra Person Policy:
The charge of $385.00 Pesos will be applied from the third person in the same room.

Policy for Minors:
Children under 12 years old sharing with their parents stay FREE.

Pet Policy:
We do accept pets with a charge of $270.00 pesos per pet

Overbooking Policy:
In case the hotel cannot provide the accommodation service contracted by the client, the hotel will find adequate alternatives to supply the service contracted, which are at least equal or better than the benefits originally contracted.

The hotel at its own expense, will find adequate alternatives to supply the service contracted, which are at least equal or better than the benefits originally contracted.

The Hotel will pay for one night including taxes at a similar Hotel.

The guest will be offered free transportation to the new hotel.

The guest will be given at least one phone call to his/her home or office.

Rate on double basis per room per night in US DOLLAR-USD, rates plus 19% tax, rate Includes 2 American breakfasts, extra person rate applies for 3rd and 4th person, children sharing room in existing beds, children over 12 years pay as an extra person. It is required to be of legal age to register at the Hotel. 

Pets are welcome, ample parking, WIFI in all areas of the hotel free of charge. You must be of legal age to register. All reservations require a deposit and are subject to the modification and cancellation policies of each season. VISA, MASTERCARDCARD and AMERICAN EXPRESS credit cards are accepted at the hotel.